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Customer challenged Rs 128 service charge at pub; court orders Rs 3,000 payout
A Bengaluru consumer commission has ruled in favor of a customer against Sherlock's Pub regarding a service charge. The customer, Rudresh, objected to a mandatory 7.5 percent service charge during his visit. He highlighted guidelines from the Central Consumer Protection Authority to the pub staff, yet was compelled to…
BT agrees rescue deal to buy broadband operator TalkTalk
The takeover still needs to be approved by the regulator, but would give certainty to TalkTalk's millions of customers
Anup Bagchi's Act 1: Set HDFC house in order
Anup Bagchi has been chosen as the new CEO of HDFC Bank after Sashidhar Jagdishan's decision not to continue. Bagchi's leadership will address critical issues within the bank, including leadership succession and regulatory concerns. He aims to recapitalize the brand while focusing on technology and customer service…
Anthropic warns government attitudes may hurt customer ties, IPO prospectus shows
Breweries adapt as tastes in beer change
The craft beer market is saturated and tastes are changing. Brewers are coming with innovative ways to attract customers.
Thames Water apologises after £145,000 customer billing mistake
The firm has apologised to the family.
